PRIVACY POLICY
Effective Date: 09/23/2026
Last Updated: 09/23/2026

1.	Introduction and Scope
 Same Size Shoe, LLC, d/b/a Salon Alchemy (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect Personal Information when you visit or use salonalchemyhair.com, including any subpages, subdomains, or other pages associated therewith (the “Website”) or use any content, features, functionality, or services made available through or in connection with the Website (collectively, the “Services”). Certain Services, such as appointment scheduling, may be facilitated through third-party platforms.
In this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, or can reasonably be linked to an individual or household. It does not include information that is publicly available or has been deidentified in accordance with applicable law. “Service Providers” means vendors that host the Website or forms, support email communications or security, or provide related technology services, including any third-party booking platform the Company uses for appointment scheduling.

This Privacy Policy applies to all visitors, users, and others who access the Website or use the Services. It also applies to the Company’s handling of Personal Information it may receive from third-party platforms in connection with the Services.
If this Privacy Policy conflicts with our Terms of Use (available at https://www.salonalchemyhair.com/terms), this Privacy Policy controls with respect to the Company’s collection, use, disclosure, retention, security, breach notices, and privacy choices relating to Personal Information. The Terms of Use control contractual terms governing use of the Website and the Company’s salon services, except to the extent they address Personal Information matters covered by this Privacy Policy.

2.	Information We Collect
We may collect the following categories of Personal Information, depending on whether you submit a contact inquiry, submit a job inquiry, select email communications, or use the third-party booking link:
Information Category	Examples	How Collected	Typical Retention
Contact inquiry information	Name, email address, and freeform message	Website contact inquiry form or direct contact	As needed to respond to the inquiry, then under our retention practices
Job inquiry information	Name, email address, and freeform message	Website job inquiry form or direct contact	As needed to respond to and evaluate the inquiry, then under our retention practices
Email communications signup	Contact information and communication preferences	Available opt-in mechanism on the Website or through a third-party platform, if selected	Until you unsubscribe or under our retention practices
Appointment and booking information	Appointment selections and related information the Company receives from third-party booking platforms or through salon communications	Third-party booking platform or salon communications	As needed for scheduling, service administration, business records, and legal purposes

Information you provide: name, email address, and freeform message submitted through the contact inquiry form or job inquiry form; contact information and communication preferences if you opt in to receive promotional communications through an available mechanism on the Website or through a third-party platform we use; appointment details or service information you provide directly to third-parties or to the Company; and other communications you choose to send. The Website does not offer online payments.
Please do not include Social Security numbers, payment-card or bank-account information, passwords, medical, dermatological, or other health information, biometric information, or other sensitive personal information in any message field of any Website form. Use the forms only for information relevant to your contact or job inquiry.
Information collected automatically: The Website may collect limited technical information, such as IP address, browser and device type, pages viewed, and referring site, through server logs or strictly necessary cookies used for Website operation and security. See the Cookies and Analytics section below for information about analytics tools.
We may receive appointment or booking information from third-party booking platforms in connection with appointment scheduling.
3.	How We Use Personal Information
We may use Personal Information to:
Use	Examples	Information Used
Respond to contact inquiries	Review and respond to questions or requests submitted through the contact form; communicate with you	Name, email address, message, and related communications
Evaluate and respond to job inquiries	Review, evaluate, and respond to job inquiries; communicate with you	Name, email address, message, and related communications
Send promotional communications	Send promotional communications only after affirmative opt-in through an available mechanism; contact and job inquiries alone do not enroll you	Contact information and communication preferences
Operate and secure the Website and forms	Website administration, troubleshooting, security, fraud prevention, and abuse detection	Technical and usage information, if collected
Maintain records and support booking administration	Maintain business, service, security, and legal records; administer booking-related communications	Information reasonably necessary for records, booking administration, and related communications
Protect the Company and users	Security monitoring, fraud prevention, abuse detection, and protection of rights	Technical information, communications, and other information reasonably necessary for security
Comply with law and resolve disputes	Legal requests, audits, insurance, claims, records, and compliance obligations	Information reasonably relevant to the legal, compliance, or dispute issue

We do not use information submitted through a contact or job inquiry form for promotional communications unless you separately provide affirmative opt-in consent through an available mechanism. Submitting a contact or job inquiry alone does not enroll you in promotional communications.
4.	Cookies and Analytics
The Website uses cookies or similar technologies that are necessary to operate and secure it. We also use analytics tools provided by the Website’s hosting platform to understand traffic and improve the Website.
Technology	Examples	Purpose	Choices
Strictly necessary	Session, security, load balancing	Operate and secure the Website	May be required for core features
Functional, if used	Form, booking, or cookie choices, if enabled	Remember preferences and support Website convenience, if used	Browser settings or available cookie controls
Analytics	Website-platform analytics measuring traffic, page views, and visitor activity	Understand Website traffic, use, and performance	Browser settings or available cookie controls

5.	How We Share Personal Information
We may disclose Personal Information to the following categories of recipients, as reasonably necessary for the purposes described in this Privacy Policy:
•	Website, form, email, and IT providers: vendors that host or support the Website and forms, deliver or manage email communications, provide security or other IT services, or support related technology. 
•	Third-party booking platform: The Company uses a third-party platform for appointment scheduling. That platform may receive information you submit directly to it and may provide the Company with appointment or booking information. See Section 12 for information about third-party terms.
•	Professional advisers and authorities: lawyers, accountants, insurers, auditors, consultants, regulators, law enforcement, courts, or other parties when reasonably necessary to comply with law or protect rights and safety.
•	Business transfers: parties involved in a merger, acquisition, financing, sale of assets, reorganization, or similar transaction, subject to customary confidentiality protections.
6.	Service Communications and Optional Marketing
We may use your contact information to respond to contact inquiries and job inquiries, provide booking-related communications, and administer services you request. We may offer you the opportunity to receive promotional communications through various opt-in mechanisms on the Website or through third-party platforms we use. We send promotional communications only after you have affirmatively opted in through an available mechanism; submitting a contact or job inquiry alone does not enroll you. Promotional communications will comply with applicable law, including by accurately identifying the sender, using nondeceptive subject lines where applicable, including a valid physical postal address, and providing a clear and conspicuous method to unsubscribe or opt out. We may continue to send non-promotional communications reasonably necessary to respond to an inquiry, administer a booking, or comply with law.
The salon’s third-party booking platform may send SMS, MMS, email, or other communications on behalf of the salon, such as appointment reminders, confirmations, or cancellation notices. Those communications are sent through the third-party platform and are governed by that platform’s terms, privacy policy, and messaging policies. The Company does not independently operate an SMS or MMS messaging program. For information about opting out of messages sent by the third-party platform, refer to that platform’s terms or contact the salon.
7.	Job Inquiries and Booking Communications
We may retain contact inquiry and job inquiry form submissions and related communications as needed to respond to and evaluate inquiries, administer booking-related communications, address security or legal matters, and maintain business records. 
Interaction	Examples	Purpose
Contact inquiry form	Name, email address, and freeform message	Respond to contact inquiries
Job inquiry form	Name, email address, and freeform message	Evaluate and respond to job inquiries

8.	Data Retention
We retain Personal Information only for as long as reasonably necessary to respond to and evaluate contact and job inquiries, support booking and service administration, maintain business and legal records, resolve disputes, protect the Company, and comply with legal obligations.
Typical retention criteria include: the time needed to respond to and evaluate a job inquiry; the duration of an appointment or service relationship; applicable tax, accounting, insurance, or legal requirements; dispute and security needs; and reasonable backup cycles.
Analytics data may be retained for the period configured by the applicable tool and business need, and may be deleted or anonymized when no longer needed.
When Personal Information is no longer needed, we will delete, anonymize, or securely dispose of it using reasonable measures designed to prevent unauthorized access or reconstruction.
9.	Security
We use reasonable administrative, technical, and physical safeguards appropriate to the nature and scope of our activities to protect Personal Information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we determine that a security incident requires notice under applicable law, including North Carolina law, we will provide notice as required.
10.	Children and Minors
The Website and Services are not directed to children under 13. Consistent with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect Personal Information from children under 13. If we learn that we have collected a child’s Personal Information without verifiable parental consent, we will promptly delete it.
A parent or legal guardian may contact us using the contact information in Section 14 to review their child’s Personal Information or request deletion of that information.
11.	Your Privacy Choices
You may contact us using the information in Section 14 to request access to, correction of, or deletion of Personal Information we maintain about you, subject to applicable law and reasonable verification. We will process requests as required by applicable law. Some information may be retained when necessary for security, legal, business, or recordkeeping purposes.
12.	Third-Party Links
The Website may contain links to third-party websites or services, including a third-party platform used for appointment booking. We do not control and are not responsible for any third-party’s availability, security, content, or practices. Information you submit directly to a third-party platform is governed by that platform’s own privacy policy and terms. This Privacy Policy governs the Company’s handling of Personal Information collected through the Website and any Personal Information it receives from third-party platforms. Other third-party links, if any, are governed by the linked site’s policies.
13.	Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, data practices, technology, or legal obligations. We will post the updated policy on the Website with a revised “Last Updated” date. If a change is material, we may provide additional notice when appropriate. Your continued use of the Services after the updated policy is posted means the updated policy will apply to future interactions, to the extent permitted by law.

14.	Contact Information
If you have questions about this Privacy Policy, want to exercise a privacy choice, or want to discuss a job inquiry, please contact us at: 
•	Same Size Shoe, LLC d/b/a Salon Alchemy
•	Email: admin@salonalchemyhair.com 
•	Phone: 919-852-4955
•	5433 Wade Park Blvd. Ste. 180, Raleigh, NC 27607